eDirectory - Support Center

It is no problem if you would prefer to use a 3rd party service for your email, rather than eDirectory. We will be happy to configure your hosting account to...

Standard eDirectory hosting does not include and provide cPanel access, but we can install it for you on dedicated servers with very low annual fee. Request ...

We are constantly reviewing our software and this may be something we employ in the future, but currently eDirectory will not run from within IIS. Please...

In Outlook: On the Tools menu, click E-mail Accounts. Select View or change existing e-mail accounts, and then click Next. Select the n...

FTP Access must be enabled on your account prior to using it. Please contact our support department to request access. Please note that the FTP access is ...

eDirectory does not require a specific program to be used. Here is a list of common applications that you can use. Windows: Filezilla, CuteFTP, Cor...

All bandwidth and storage resets at 12:00am EST on the 1st of each month. All bandwidth and storage figures are calculated from 12:00am EST on the 1st until ...

Our servers are optimized for the display of the eDirectory product only. While it is possible to stream media from our servers, we do not support this form ...

If you are ready to make your domain change, please follow the step by step below. To start, you already need to have the domain or subdomain that you’d...

If you own the source license of eDirectory, you have the option to self-host the website on your own server. However, there are a few considerations that y...