Introduction:


The Instant Messaging Integration plugin offers site managers a seamless way to integrate popular messaging platforms such as WhatsApp, Telegram, or Facebook Messenger directly into their website. This powerful tool not only allows visitors to contact the site manager instantly, but also empowers sponsors (listing owners) to enhance their client communication by integrating messenger options on their listings. In this guide, we'll walk you through the steps to set up and configure the Instant Messaging Integration plugin to streamline communication on your website.



Setting up the instant messenger levels for listing owners


1. Define Listing Owners' Access:

  • Navigate to Settings, and click on the "Products & Plans" section.
  • Click on "Manage Products"
  • Select the "Listings" tab and choose the desired levels.
  • Find the option "Instant Messenger Integration" and select the levels which will have access to this feature.
  • Press "Save Changes" to enable Instant Messenger for selected listing levels.

 

 

Note: The Instant messaging integration is a plugin sold separately, if your site does not have the Instant messenger integration section as seen above, check this link for more details: Instant Messaging Plugin or contact your dedicated sales representative.



2. Configure Instant Messaging for Listings:


  • If enabled for the listing level, each media (Facebook Messenger, Telegram, and WhatsApp) can be inserted separately when adding or editing a listing via the "Instant Messaging" tool. Under Content → Listings, when clicking either to create a new listing or to edit an existing one, you will be able to see the "Instant messaging" field. 


  • Each media will be displayed as an option on the listing detail page and the results page, providing links to the chosen messenger platforms.

 

Note: The Instant messaging integration is a plugin sold separately, if your site does not have the Instant messenger integration section as seen above, check this link for more details: Instant Messaging Plugin or contact your dedicated sales representative.


Detail Page:


Results page: 


Setting up the instant messenger for the site manager


1. Enable Floating Contact Button:


  • Head to Settings, and click on the "General Settings" section.
  • Select the "Plugins" tab and locate Instant Messenger Integration Settings.
  • Check the checkbox to enable the floating button.
  • Choose the position of the floating button and select the desired messenger platform.
  • Save the changes to activate the floating button feature.


 

Note: The Instant messaging integration is a plugin sold separately, if your site does not have the Instant messenger integration section as seen above, check this link for more details: Instant Messaging Plugin or contact your dedicated sales representative.


2. Complete Basic Information:


  • Go to Settings and then click on the Basic Information section.
  • Fill out the required fields on the Instant messaging section with valid information.
  • Ensure that all settings are configured correctly to enable the floating button on all pages (except results and detail pages).
  • Save changes


Once the instant messenger is configured, a floating button will be displayed on the pages of the site:

 


Conclusion:


By following these simple steps, you can leverage the Instant Messenger Integration plugin to facilitate real-time communication between site managers, sponsors, and website visitors. Enhance user experience, streamline client communication, and drive engagement by integrating WhatsApp, Telegram, or Facebook Messenger into your website effortlessly. Get started today and unlock the full potential of instant messaging for your website!